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Kiturami Boiler (www.krb.co.kr) Privacy Policy

'Kiturami Co., Ltd.' (hereinafter referred to as 'Company') complies with the personal information protection regulations of related laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act to protect users' personal information. We have the following personal information handling policy.

Through its personal information handling policy, the company informs users for what purposes and methods their personal information is collected and used, and what measures the company is taking to protect their personal information.

This personal information handling policy may be changed by revisions to relevant laws or the company's policy, so please check it frequently when visiting the company's website.

1. Items and collection methods of personal information collected

In order to protect users' personal information and prevent information leaks, the company prohibits the collection, use, and storage of member personal information through membership registration, and separate collection and identity verification procedures only for the minimum information required to use website services. The company's policy is to ensure that information is collected and used temporarily and then destroyed.

  1. A. collection items
    1. ① Items collected when using customer inquiries: name, email, landline phone number, mobile phone number, home address
    2. ② Items collected when using A/S service: name, email, landline phone number, mobile phone number, home address
    3. ③ Additional personal information may be collected through participation in other events, promotions/marketing activities, etc.
      However, in this case, the purpose of collection, collection items, and retention period of personal information will be separately notified on the relevant page and additional consent will be obtained.
  2. B. Collection method
    1. Website, mobile, and call center agents collect information through call center systems
2. Purpose of collection and use of personal information

회사는 수집한 개인정보를 고객문의, A/S접수와 관련된 이력 관리 및 사후 관리를 위해 활용합니다.

The company uses the collected personal information for history management and follow-up management related to customer inquiries and A/S requests.

3. Provision and sharing of personal information with third parties

Except in cases where there is consent from the user or in accordance with the provisions of relevant laws and regulations, the Company shall provide notice in “1. Items of personal information collected and collection methods” and “2. Purpose of collection and use of personal information.” We do not use your personal information beyond this scope or provide it to third parties. However, with the exception of the following cases.

  1. A. If the user consents in advance
  2. B. When there is a request from an investigative agency in accordance with the provisions of relevant laws or in accordance with the procedures and methods prescribed by law for the purpose of investigation
  3. c. When there are sufficient grounds to believe that the user's information must be disclosed in order to take legal action against causing mental or material damage to others
4. Handling and entrustment of collected personal information

The company does not entrust your information to an external company without your consent. If such a need arises in the future, we will notify the customer of the entrusted person and the details of the entrusted work and, if necessary, obtain prior consent.

5. Retention and use period of collected personal information

When collecting personal information, the company notifies the user and destroys the information without delay when the consented retention period expires. However, in accordance with the provisions of related laws such as the Commercial Act, the Framework Act on National Taxes, and the Act on Consumer Protection in Electronic Commerce, etc., if it is necessary to retain it for a certain period of time for reasons such as confirmation of transaction-related rights and obligations, it will be retained for a certain period of time. In this case, the company uses the stored personal information only for the purpose of storage, and the retention period and preservation items are as follows.

  • - Records on contracts or cancellation of subscription, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records on A/S history, etc.: 10 years
  • - Preservation items: name, email, landline phone number, mobile phone number, address
6. Procedure and method of destroying personal information

When a customer requests destruction of collected information, the company destroys the information without delay. Destruction procedures and methods are as follows.

  1. A. Destruction procedure

    The information entered for customer inquiries and A/S applications is basically transferred to a separate database for history management and follow-up management (in the case of paper, a separate document box) and is subject to internal policies and other related laws. It is stored for information protection reasons, and after the purpose is achieved, it is stored for a certain period of time (6. Retention and use period of collected personal information) and then destroyed according to information protection reasons according to internal policy and other related laws.

  2. B. Method of destruction

    Personal information printed on paper is destroyed by shredding or incineration, and personal information stored in electronic file format is deleted using technical methods that render the records unrecoverable.

7. Rights of users and legal representatives and methods of exercising them

Users and their legal representatives can view or modify the registered personal information of themselves or children under the age of 14 at any time, and may also request cancellation of membership. To view/edit the personal information of users or children under the age of 14, please contact the customer center at 1588-9000 and go through the identity verification process to view and correct the personal information.

8. Matters regarding the installation, operation, and refusal of automatic personal information collection devices

We do not operate devices that collect personal information that is automatically generated when using Internet services, such as cookies.

9. Technical and administrative protection devices for personal information protection

When handling users' personal information, the company is preparing the following technical and managerial measures to ensure the safety of personal information so that it is not lost, stolen, leaked, altered, or damaged.

  1. A. technical protection measures
    1. ① In preparation for external intrusions such as hacking, each server is used to control unauthorized access from the outside, and other technical devices are in place to systematically ensure security, making every effort to ensure the security of personal information. .
    2. ② When outputting personal information from the personal information processing system (printing, screen display, file creation, etc.), the purpose is specified and the output items are minimized depending on the purpose.
    3. ③ If the personal information handler prints personal information on paper or copies it to a removable storage medium such as a diskette or compact disk, he or she will obtain prior approval from the person in charge of personal information management. The same applies to re-printing or copying from output or copies.
  2. B. Administrative safeguards
    1. ① Access to users’ personal information is limited to the minimum number of people.
    2. ② If the personal information handler changes due to personnel changes such as transfer or retirement, access rights to the personal information processing system will be changed or canceled without delay.
    3. ③ Set up the personal information processing system and the personal information handler's PC so that the personal information being handled is not disclosed to unauthorized persons through the Internet homepage, P2P, sharing settings, etc.
    4. ④ When collecting, utilizing, and destroying personal information, the basis for collection is kept in accordance with the standards recommended by the law (related laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act), and Related internal policies and processes are established and training is provided.
    5. ⑤ We have established internal procedures to prevent information leaks by humans through a security pledge signed by all employees upon joining the company and to monitor the implementation of the personal information protection policy and whether employees comply with it.
    6. ⑥ Handover of personal information-related work is carried out thoroughly while security is maintained, and responsibility for personal information incidents after joining and leaving the company is clearly established.
    7. ⑦ The computer room and data storage room are designated as special protection areas and access is controlled.
    8. ⑧ We are not responsible for anything that happens due to the user's personal mistakes or basic Internet risks.
    9. ⑨ If personal information is lost, leaked, altered, or damaged due to an internal manager's mistake or technical management accident, we will immediately notify the user and take appropriate measures and compensation.
10. Person in charge of complaints and management of personal information
  1. A. In order to process complaints related to personal information, we designate a personal information management/protection manager as follows in order to protect users' personal information and handle questions related to personal information.
    • - Department in charge: PR Team/방혜정 Managing Director
    • - TEL: 02)2600-9101
    • - EMAIL : krbconfirm@krb.co.kr
  2. B. If you need consultation regarding other personal information, you can contact the Personal Information Infringement Reporting Center, the Supreme Prosecutors' Office Internet Crime Investigation Center, or the National Police Agency Cyber Terror Response Center.
    1. ① Personal Information Infringement Reporting Center
    2. ② Supreme Prosecutors' Office Internet Crime Investigation Center
    3. ③ National Police Agency Cyber Terror Response Center

Users can report all personal information protection-related complaints that arise while using the company's services to the personal information manager. The company will provide prompt and sufficient responses to user reports.

11. duty of notice

If there are additions, deletions or modifications to the contents of this personal information handling policy due to changes in laws, policies or security technologies, advance notice will be provided in the following manner.

  • - Notice of modifications through the notice section on the homepage's homepage or in a separate window.

Effective date: August 17, 2015

본 웹사이트의 게제된 모든 이메일 주소의 무단수집을 거부하며, 자세한 내용은 하단을 참고하시기 바랍니다.
본 웹사이트에 게시된 이메일 주소가 전자우편 수집 프로그램이나 그밖의 기술적 장치를 이용하여 무단 수집되는 것을 거부하며, 이를 위반시 정보통신망법에 의해 형사처벌됨을 유념하시기 바랍니다.
이메일을 기술적 장치를 이용하여 무단으로 수집, 판매, 유통하거나 이를 이용한자는 「정보통신망 이용촉진 및 정보보호」등에 관한 법률 제 50조의 2규정에 의하여 1천만원 이하의 벌금형에 처해집니다.

01. 누구든지 전자우편주소의 수집을 거부하는 의사가 명시된 인터넷 홈페이지에서 자동으로 전자우편주소를 수집하는 프로그램, 그 밖의 기술적 장치를 이용하여 전자우편주소를 수집하여서는 아니된다.
02. 누구든지 제1항의 규정을 위반하여 수집된 전자우편주소를 판매·유통 하여서는 아니된다.
03. 누구든지 제1항 및 제2항의 규정에 의하여 수집/판매 및 유동이 금지된 전자우편주소임을 알고 이를 정보전송에 이용하여서는 아니된다.